1. What are clay beauty products, and how do they benefit my skin?
Clay beauty products utilize natural clay as their key ingredient, which helps to purify, detoxify, and nourish the skin. They can draw out impurities, excess oil, and toxins, leaving your skin feeling refreshed and rejuvenated.
2. How does the subscription service work?
Our subscription service allows you to receive your favorite clay beauty products regularly without the hassle of reordering. Simply choose your desired products, select the subscription frequency (e.g., monthly, bi-monthly), and we'll deliver them to your doorstep as per your chosen schedule.
3. Is there any commitment or cancellation fee for the subscription?
No, there are no long-term commitments or cancellation fees. You can cancel or pause your subscription at any time from your account settings without incurring any additional charges.
4. Are your clay beauty products suitable for all skin types?
Yes, our clay beauty products are designed to suit all skin types, including sensitive, dry, oily, and combination skin. Each product is formulated to be gentle yet effective on various skin concerns.
5. Are your products cruelty-free and environmentally friendly?
Yes, we are committed to cruelty-free practices and using mostly eco-friendly packaging for our clay beauty products. We prioritize sustainability in every step of our production process.
6. Can I skip a delivery if I have excess products from the previous month?
Absolutely! If you have enough products to last for a while, you can easily skip a delivery by contacting us at simpleandpureclub@gmail.com. This way, you won't receive duplicate items, and you can resume deliveries when needed.
7. What payment methods do you accept for subscriptions?
We accept Paypal and all major credit cards.
8. Can I gift a subscription to someone else?
Yes, you can definitely gift a subscription to a friend or loved one. During the checkout process, you'll have the option to provide their shipping address and contact us to add a personalized message for the gift recipient.
If you have any other questions or need assistance, feel free to reach out to our customer support team, and we'll be happy to help!